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Where can I enter promo codes?
Do you still offer free Shampoo Bar Tins with purchase?
Is there a LUSH store near me?
There's a problem with an item I purchased at a store.
Can I open my own LUSH store? Do you offer wholesale pricing?
Can I sell your products in my own store or salon?
Who do I contact if I'm having technical difficulties with the website?
I've forgotten my password. How do I reset it?
Ordering from LUSH
Placing Your Order
How do I change or cancel my order?
How do I return my order?
Do you send samples?
Can items purchased online be return for refund or exchange?
Can I purchase larger soaps online?
Tracking your order
Paying for Your Order
How can I pay for my order?
I tried to order, but it didn't go through. Now there are charges on my account!
Where can you ship your products?
Can you ship to my APO/FPO/DPO address?
Can you ship my order to a PO Box?
My shipping address is wrong
How do I ship to the US? The browser only has options for Canada.
Can I ship to a PO box in the US?
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I just ordered an e-gift card. When will it be sent?
How will my gift card get to its recipient?
Where can LUSH gift cards be used?
How do I check the balance on my gift card?
Why did I receive an e-gift card that I ordered for someone else?
Wedding and Event Favors
How to Order?
What mini bombs are available for wedding and event favors?
How far in advance do I need to place my special order?
Are you products safe for infants?
I have a skin condition called Keratosis Pilaris. Will any LUSH products help?
Will Caca Marron work on Black Hair?
Keeping in Touch
What are your holiday hours?
What is your mailing address?
LUSH Life and the LUSH Times
Does LUSH have a product catalog? How do I subscribe?
Does LUSH have a newsletter? How do I sign up?
Working for LUSH
How old do you have to be to work for LUSH?
What jobs are currently open?
Have you discontinued Tramp again?
More trending questions