Orders & Ordering
- ★ Why does my USPS tracking number show "Status Not Available" or "Awaiting Carrier Pickup"?
- ★ How do I track my order?
- ★ When will I get my package once it's shipped?
- ★ How do I change or cancel my order?
- ★ I have a tracking number, but my order shows no movement. When will I get it?
- ★ Why is part of my order missing?
- Why is my container only filled halfway?
- I accidentally entered the wrong apartment number. Can I change it after the order has been placed?
- Can I change my address after my order has been placed?
- Why do I have two charges on my credit card statement?
- Why is my credit/debit card not being accepted?
- Can I change my payment method after the order is placed?
- I received a package with no sender information. Can you please tell me who sent it?
- Can I change my email address after the order has been placed?
- The item I ordered is out of stock. What should I do?